Aftersales Service
Because every journey matters to you, we are committed to taking care of your car with our professional aftersales team — providing you with peace of mind through an extensive 8-year warranty*.
OMODA C5 EV I JAECOO 6 EV I JAECOO 7 SHS
Coverage for 8 years or 200,000 kilometers (whichever comes first)*
- New Vehicle Warranty
- Driving Motor System Warranty
- High Voltage Battery Warranty
JAECOO 5 EV
Coverage for 8 years or 200,000 kilometers (whichever comes first)*
- New Vehicle Warranty
Coverage for 8 years or 160,000 kilometers (whichever comes first)*
- High Voltage Battery Warranty
- Driving Motor System Warranty
New Vehicle Warranty *Excludes wear-and-tear parts.
(New vehicle Warranty)
Driving Motor System Warranty
(Driving motor system)
High Voltage Battery Warranty
(High Voltage Battery)
Emergency Assistance Service
Emergency Assistance
Includes:
Battery Jump-Start
Unlimited service within a 20-kilometer radius from the nearest authorized service center.
Locked Vehicle Assistance
1 time per year — includes key pickup and delivery service to the incident location within a 20-kilometer radius per service.
24-Hour Consultation Service
Towing Service
Parts and Warehouse Management
OMODA & JAECOO Partners with DHL
to Enhance Aftersales Service Quality
You can rest assured that in the event your vehicle requires any spare parts replacement, you will receive prompt and professional service in accordance with international standards.
Spare Parts Delivery Timeline
Bangkok Area
Orders placed before 10:00 a.m. will be delivered on the same day*
Orders placed after 10:00 a.m. will be delivered on the following day*
Upcountry Areas
Orders placed before 2:00 p.m. will be delivered within 2 business days*
(Excluding the three southern border provinces)
*Delivery will commence once warranty approval is granted and the dealer has completed the required process in the system.
In cases where the required part is out of stock, the estimated delivery time is approximately 1–2 months.
Service Other
Car Accessories
Book a Service Appointment
Note: The company reserves the right to change the above terms and conditions without prior notice. For more information, please contact an authorized OMODA & JAECOO (Thailand) dealer nationwide.